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    EXCHANGES AND RETURNS
    / EXCHANGES AND RETURNS

    EXCHANGES AND RETURNS

    HOW TO RETURN

    You have 20 days from the shipping date of your order to return your purchase from U-zip.com free of charge. The items must have all their labels and be in perfect condition.

    HOW TO EXCHANGE

    You have 14 days from the shipping date to exchange your purchase from U-zip.com FREE OF CHARGE.Requesting an exchange on U-zip.com is very simple. You simply need to access your order, select the item you wish to return and the size you would like to exchange it for. Please remember that the original items should be returned within 14 days of the request for an exchange. If the deadline has passed and we have not received the original items, the value of the second delivery will be charged to the same payment method as the original. If you prefer to exchange it for another item, you must ask for a return and make a new purchase. 

    The ONLINE EXCHANGE option will be available for orders placed by a registered customer and paid using: American Express, Affinity Card, JCB, Klarna, MasterCard and VISA (some of these payment methods may not be available in your market).

    Please also remember…

    • Only one exchange request can be done at a time for the same order. You may add up to 5 items per exchange request.
    • The option to exchange does not appear if the item purchased is no longer available.
    • Online exchange will not be available for purchases made with a gift receipt.

    REFUND

    The refund will be made via the same payment method used to make the purchase.You will receive email confirmation of the return once it has been completed.If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.

    Brands「UZIP」online boutique Form ASOS

    One Collections is an online boutique that specializes in men’s apparel at an affordable price.

    UZIP STANDS FOR …
    The word ‘UZIP” meaning that the spread, served, meaning spread out our creative and design, sharing tastes enjoy style life.

     

    THE FEATURES OF UZIP…
    Adhering on our design concept of “Redefine the basic”, we bring the basic clothing to a brand new style and inject uzip’ s smart casual style and detail emphasis spirit into it, producing an easy-fashioned and unique product.

    _______________________________________________________

    UZIPから世界へ「ファッション発信」。

    UZIP(ウジップ)は、ファッション・ビジネスを愛する仲間の夢から始まりました。

    大人がオンやオフで本当に着たい服を、楽しみながらショッピングできる、大人のためのストア。

    その夢は2014年秋、ロンドンASOS MARKETPLACEを皮切りにスタートしました。

    自分たちの目と手で納得いくまでつくり込んだオリジナルの商品を中心に、

    本当のクオリティを追い求めた品ぞろえにこだわります。サービスは自分たちがしてほしかったことを、カタチに。

    毎日をポジティブに暮らす皆さまに、今以上にオシャレを楽しんでいただき、さらに輝いていただければ幸いです。

    日本、海外からのお客さまには、優しさや真心、洗練性をお伝えできればと思います。

    「UZIP」というストア名には「あなたに届く」から、という想いが込められていますが、

    その独自のエネルギーをファッションに表現し、世界観を纏いたいと思ってしまう服ブランドを作っていきたいと思っています。

    Contact us
    London ASOS Marketplace

    Greater london house, Hampstead Rd, London NW1 7FB ASOS Marketplace

    Hong Kong

    Unit A-E, 23/F, Billion Plaza II, 10 Cheung Yue Street, Lai Chi Kok, Hong Kong

    Japan

    〒2-21-1, Shibuya, Shibuya-ku, Tokyo, 150-8510 hikarie 30F

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